Fitzsimons Insulations is a family run business that was started by Christy and Jenny Fitzsimons back in 1980. They provide thermal insulation for both commercial and domestic properties as well as air tightness, passive fire protection, dry-lining and cavity wall insulation.
The company is now run by the second generation brother and sister team of Michelle and Peter, who uphold the strong service and quality ethics of their parents.
Fitzsimons Insulations have been customers of Mobil-i for about 10 years and currently have 6 vehicles tracked with our GPS vehicle tracking solution.
Peter remembers that at the time they were looking for a tracking system they were considering another company but they wouldn’t give them the warranty / aftercare that they sought. They just wanted to sell their system and have them contact a manufacturer if there was an issue.
Since then the Mobil-i system has been an integral part of the business and has allowed them to make great savings, by being able to keep on top of exactly what each vehicle is doing and how it is being driven.
From a customer service standpoint Peter really loves the fact that they are able to update customers with up to the minute arrival times. He feels this really allows them to give the best possible service to their customers. This feature allows the company to deliver on the high standards of service that have been so critical in keeping Fitzsimons competitive.
On a day to day basis Peter is able to quickly monitor the schedule of work and see that it is running very efficiently.
Quite simply Peter sums it up “We know where our vehicles are. We also know when our crews finish jobs.”